We believe in direct communication. No lengthy forms, no automated bots. Chat directly with our support and sales team — real people, real answers.
Open a Support TicketBuild errors, app configuration, signing keys, preview issues — our tech team has you covered.
Avg. reply < 24hQuestions about your plan, invoices, upgrades, or account access? We'll sort it out quickly.
Account teamLooking for agency pricing, a custom plan, or a white-label solution? Let's talk business.
Business inquiriesOur built-in support system connects you directly with our team. Submit a ticket, track its progress, and get a real answer — no bots, no scripted replies, no runaround. Just log in and open a ticket in under a minute.
Go to Support CenterThe most common things we get asked — answered here to save you time.
Log in to your WebinApp account and head to the Support Center. You can submit a new ticket directly from there. Our team will be notified instantly and will respond as soon as possible.
We aim to respond to all tickets within 48 hours on business days (Mon – Fri, 9am – 6pm CET). Urgent issues such as failed builds or account access problems are typically handled within a few hours.
To help us resolve your issue faster, please include your website URL, the target platform (Android or iOS), and a screenshot or copy of the error message shown in your dashboard. The more detail, the quicker we can diagnose it.
Yes — we work with agencies and businesses that need to convert multiple client websites. Open a ticket in the Support Center, choose the Sales category, and our team will put together a tailored offer for you.
We offer refunds within 7 days of purchase if the platform did not work as described for your use case. Submit a ticket under the Billing category in the Support Center and our team will review your request promptly.
Yes — our support system is built into the WebinApp platform, so you'll need to be logged in to submit a ticket. Don't have an account yet? Sign up for free — it only takes a moment.
Log in to your account and open a support ticket — a real person will get back to you. Or, if you're not a user yet, start for free today.